Windscreen Repairs & Auto Glass Replacements

Still Have Questions?

FAQs

Find answers to our most commonly asked questions.

• What types of vehicles do you service?

  We frequently repair or replace windscreens and windows for cars and trucks. However, we also provide these services for vans, utes, SUVs, 4WDs, prestige and luxury vehicles, classic cars, limousines, hearses, buses and all other vehicle types.

• Will my insurance cover the costs?

  This depends on your insurance policy. Most insurance companies offer windscreen protection cover. This means the insurance company will cover the cost of repair or replacement of the damaged glass. If in doubt please ask your insurer or talk with us.

• How long does the repair or replacement take?

  Once we arrive onsite we complete windscreen stone chip repairs in about 15-30 minutes. Windscreen and other auto glass replacements including car windows, normally take around 1 hour.

  Following the service, chip repairs usually require no waiting before driving. However, windscreen replacements usually require a 30min-1 hour wait time to allow the fast-drying adhesive to set.

• Do you offer same or next-day services?

  We often perform the same or next-day services. However, the main factor that affects this timeframe is the availability of the glass, parts or other materials required for your service. Fortunately, we have a large auto glass inventory in our warehouse, which allows us to provide fast service.

• Can I get a repair or do I need a replacement?

  We will always choose to repair, if possible. This keeps your costs down and makes for a quicker completion time.

  Please note that we can only repair front windscreens if the chip or crack is smaller than a one-dollar coin. All other windscreen damage, broken side-door glass panels and rear windows require replacement.